Here’s our Top 12 x requests:
- Arrives on time, eye makeup free, with clean lashes (saves time for lash tech & saves using salon products to remove makeup, etc)
- Discussed the desired look clearly at their patch test & consultation appointment with their lash tech (makes managing their expectations easier)
- Doesn’t chat too much & keeps still during lash application (this helps stop eyes from watering)
- Follows aftercare procedure (ensure lash tech covers this, helps reduce texts or calls from anxious lash client post lash treatment)
- Books regular fills (every 2-3 weeks) & follow lash tech & lash brand recommendations for lash longevity
- Respects the lash artist’s time, professional skills (this helps stop eyes build client & lash tech relationships)
- Has realistic expectations of what can be achieved (explain to your client what lashes & style is best for them to keep their natural lashes healthy)
- Gives proper notice for cancellations at least 24x hours minimum ( helps build trust & loyalty between client & lash tech)
- Happy to pay for late cancellations & no shows to appointments ( builds respect for lash tech & valuation of their business)
- Follows lash tech on their socials
- Comment & share their experience (sharing is caring & promotes lash tech!)
- Recommend their lash tech to family & friends (a referral is the best form of a compliment maybe offer clients an incentive rewards scheme for referrals
These are the clients we lash technicians truly cherish – the ones who make our work not just possible, but genuinely enjoyable!

